The NorthgateArinso Advantage

Choose from 5 service levels and customise a solution that fits your precise requirements.

ResourceLink ASP

A hosted Resourcelink managed service from NorthgateArinso is a real-time, on-line system. Connectivity for clients is available at all times providing total flexibility for organisations on input times, reporting etc. Clients can choose from 5 service levels available from software hosting only to a fully managed payroll service.

With our solution, not only are users able to use a completely on-line system but one that is truly integrated with sophisticated reporting capabilities.

NorthgateArinso also provides a range of support services that would traditionally be undertaken by internal resources. We recognise that the service requirements of potential customers are usually varied and are often specific to that particular organisation. We are committed to ensuring that their services reflect the identified needs of customers and will deliver services tailored to meet business requirements. This can range from providing a facility for software application hosting only, printing payslips, transmitting BACs, through to a complete managed payroll service.
 

Hosted ResourceLink Solution

The SAS70 Approved hosted ResourceLink solution is housed on a Sun & Oracle platform and is hosted by NorthgateArinso in our state of the art datacentre. The system is accessible across the Internet by nominated client authorised staff on a secure Virtual Private Network encrypted link from your premises.

Highlights:
• Full system Unix Management, Oracle DBA service, Operations and back up regime
• Full Disaster Recovery solution included
• Monitoring of service provision to ensure optimum performance delivered.
• Service Management
• Standard maintenance and Application support for ResourceLink including legislative updates and upgrades.
• Operation of all internal Systems on a 24 x 7 x 52 basis from its Operations and UNIX support section.
• Telephony and Network support from its Communications unit backed by full systems management tool sets from the Solutions Management Centre.
Flexible options for payroll service levels from Fully Managed (Level 5) down to software hosting only (Level 1)